AI WhatsApp Receptionist for Hospitality

Never Miss a Booking Again

Turn your WhatsApp into a 24/7 AI receptionist that instantly responds to guests, captures booking requests, and helps your hotel generate more revenue.

No credit card required Setup in minutes Cancel anytime
CasaReply AI
online
Hello, do you have a room available next weekend?
21:43
AI Receptionist
Yes, we currently have a Double Room available for those dates. The rate is €85 per night including breakfast. Would you like me to reserve it for you?
21:43
Message
Lead captured
0sAverage response time
+35%Average booking increase
24/7 Responses
Multilingual AI
Instant Lead Capture
Hotel-Focused
The problem

Every Missed Message Can Be a Lost Booking

Hotels receive inquiries all day and night. When responses are delayed, guests don't wait — they simply book elsewhere.

Guests message at all hours

Inquiries arrive late at night, during check-in rushes, and across time zones — long after your front desk has gone home.

Every minute of delay costs

Travelers compare several properties at once. A reply that comes an hour later often arrives after they've already booked.

Bookings quietly slip away

Missed and slow replies don't show up in your reports — they just become revenue that went to the hotel next door.

The solution

Meet Your AI Receptionist

Everything a great front-desk agent does on WhatsApp — automated, instant, and always on.

Instant WhatsApp Replies

Guests get a thoughtful, on-brand answer in seconds — 24/7, even while your team sleeps.

Multilingual Guest Support

Detects and replies in the guest's own language — English, French, Arabic, Darija, Spanish and more.

Automated Lead Capture

Spots booking intent and collects names, dates, and guest counts into a clean, ready-to-work CRM.

Real-Time Availability

Answers strictly from your live room data, so the AI never quotes a room you can't sell. Anti-double-booking.

Knowledge Base

Learns your policies, FAQs, and property details so every answer is accurate and unmistakably yours.

…and it pays for itself

One recovered booking covers the month. See it working on your own WhatsApp in minutes.

Start free trial
How it works

Live in four simple steps

From signup to your first AI-handled booking — no technical skills required.

1

Connect WhatsApp

Link your WhatsApp number in a few clicks — no apps to install, no number to change.

2

Add Hotel Information

Add your rooms, prices, policies, and FAQs through a simple guided setup wizard.

3

AI Learns Your Business

CasaReply studies your property so every reply is accurate, on-brand, and grounded in your data.

4

Start Receiving More Bookings

Go live. Guests get instant answers and your dashboard fills with qualified booking leads.

Your control room

Every conversation and lead, in one place

A clean, real-time dashboard so you always know what's happening — and what it's worth.

Total Conversations
1,248 +12%
Booking Leads
86 +23%
Revenue Generated
€14,820 +18%
Recent booking leadsLive
Sofia Martín€1,560Booked
James O'Connor€960Contacted
Aïcha Benali€2,040New
Early access

Built for hospitality teams

These are the challenges our early-access hoteliers told us they face every day — and exactly what CasaReply is designed to solve.

"Late-night inquiries are the ones we used to lose to the hotel down the street. An AI that replies instantly — even at 2 AM — would be a game-changer for any independent property."

EA
Boutique hotel owner
Marrakech

"Our guests message in French, Arabic, and English. Finding a tool that handles every language and feeds booking requests into one dashboard is exactly what we've been looking for."

EA
Riad manager
Fès

"We spend hours every week copying WhatsApp inquiries into spreadsheets. If setup really takes an afternoon and it captures leads automatically, it would pay for itself in days."

EA
Guesthouse owner
Essaouira

Quotes represent pain points shared by hospitality professionals during early-access discovery interviews.

Pricing

Simple pricing that pays for itself

Start free for 14 days. No credit card required. Cancel anytime.

Starter
€29/ month

For small properties getting started.

Start Free Trial
  • 1 WhatsApp number
  • Up to 500 AI replies / month
  • Multilingual responses
  • Automated lead capture
  • Email support
Most Popular
Pro
€79/ month

For growing hotels and busy riads.

Start Free Trial
  • Everything in Starter
  • Up to 2,500 AI replies / month
  • Real-time availability
  • Knowledge base (FAQs & PDFs)
  • Analytics dashboard
  • Priority support
Enterprise
€199/ month

For multi-property groups.

Start Free Trial
  • Everything in Pro
  • Unlimited AI replies
  • Multiple numbers & properties
  • Team seats & roles
  • Dedicated onboarding
  • Priority + SLA support
FAQ

Frequently asked questions

You connect your WhatsApp number through the official WhatsApp Cloud API in a few guided clicks. Guests keep messaging the same number — CasaReply simply answers on your behalf, instantly and 24/7. There's nothing to install on your phone.

CasaReply automatically detects and replies in the guest's own language, including English, French, Arabic, Moroccan Darija, and Spanish — and many more. If a guest switches language mid-conversation, the AI switches with them.

Not at all. A simple onboarding wizard walks you through adding your rooms, prices, policies, and FAQs. Most properties are fully live within an afternoon — no developers, no integrations to maintain.

No. The AI answers strictly from your own hotel data — your rooms, rates, and policies. If something isn't in your information, it offers to take the guest's details for your team instead of guessing. This anti-hallucination grounding is core to how CasaReply works.

Yes. Every chat lives in your dashboard with a one-tap Human Takeover toggle that instantly pauses the AI so a team member can reply personally — then hand it back whenever you like.

When the AI detects booking intent, it collects the guest's name, dates, number of guests, and contact details, then files a structured lead in your dashboard and notifies you — ready for your team to confirm.

Yes — every plan starts with a 14-day free trial, no credit card required. You can connect your number, train the AI on your property, and watch it handle real conversations before paying anything.

Your data is isolated per property and never shared across accounts. Credentials are encrypted at rest, and you remain in full control of your information — export or delete it at any time.

Your Next Booking Could Be One Message Away

Let CasaReply handle guest conversations while your team focuses on hospitality.

14-day free trial · No credit card required